Classic Batchbook FAQs and Knowledge Base CommunicationsCan I edit the "To" and "From" on a communication already logged in Batchbook?

Can I edit the "To" and "From" on a communication already logged in Batchbook?

Definitely! On the Communications tab, click the subject of the communication you want to change. This opens the Communication Info page. Next, click the pencil icon next to the title of the communication and make any changes that you need to! Be sure to click Save to save any changes when you're through.

*NOTE: The "From" field of any communication will only save one contact; it's not possible to save multiple contacts in this field.