Classic Batchbook FAQs and Knowledge Base TroubleshootingI can't login to my account. I get an error message that my email address or password is incorrect. What can I do?

I can't login to my account. I get an error message that my email address or password is incorrect. What can I do?

First, make sure that your e-mail address and password are correctly typed in. Note that the password is case-sensitive. If you still get an error message, click Forgot your password? next to the login button; you'll be prompted to submit your e-mail address, and directions for resetting your password will be sent to you.