Classic Batchbook FAQs and Knowledge Base Your AccountWhy do some records have a padlock next to them?

Why do some records have a padlock next to them?

Records with Padlocks

Records with Padlocks

Records with a yellow padlock next to them are users of your Batchbook account and cannot be deleted the same way that your contact records are deleted.

Locked account users can only be removed by account admins or the account owner, via the Your Account link.